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Hi there,

I’m Delia

and, since I can remember, I have been passionate about interacting with other people, learning from each interaction, and sharing knowledge.

Being natively curious, I was always up for challenges and getting out of my comfort zone. This led me to make choices that helped me develop personally and professionally.

After 15 years of customer-facing roles in both corporations, such as Microsoft and Oracle, and start-ups: Glovo and Bright Spaces, I have decided that it is time for me to start helping other people get in the Customer Success mood, either by becoming a Customer Success Manager or by building or innovating the Customer Success Department.

Follow me on LinkedIn

Top 10 EMEA Customer Success Leaders Watchlist
Top 25 Most Creative CS Leaders of 2023 & 2024 by EverAfter
Top Influencers in the CS Space in 2022 by Custify
Customer Success Coach @ Catalyst
Customer Success Mentor @ Women in Customer Success Power Up

Work with me

Whether you want to become a Customer Success Manager, build your CS department, or implement CS in your startup, let’s work our magic together!

Alohomora!

Read my blog

I have lots of AHA moments that I share on my blog. I dare you to practice your mind-reading skills and get inspired by those learnings, ideas, thoughts, and secrets.

Legilimens!

Who this?

There’s a (kind) human behind these pages and these words.

Reach out to discover who this!

Homenum Revelio!