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Your journey to becoming a CS Manager starts here

Conquer Customer Success

Customer Success Management represents guiding customers through their journey to success after buying your company’s product or service. More straightforwardly, it means helping the customer achieve their goals and desired outcomes related to the purchased product or service.

Let's ride!
What would Delia do?

Pick my brain and find out where the rabbits are

You don’t need a magic trick to find out how I work my magic in and for Customer Success. You just have to ask questions.
Book an appointment with me, and let’s run a discovery marathon in a 45-minute meeting.
Need some inspo? Here it is:
1. I have THIS situation at the moment. How do I manage it?
2. How do I perform a Success Plan? And when’s the best moment?
3. How do I ask my customers difficult questions?
4. What’s the best way to upsell in CS?
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Invest in yourself. Start your journey today!

Coaching, Online Courses & Consultancy

Choose what suits your needs

Coaching Sessions & Online Courses

Become a Customer Success Manager

Help me help you reach your success goals

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Build your Customer Success Department

Let’s work together on reaching your and your company’s targets

Let's ride!
Books are the new #Black

Have a sneak peek into what we can build together

Be the first one to address your (company’s) Customer Success needs

Do you speak CS?

How to become a Customer Success Manager

A guide for your next career move

by Delia Visan

100,00 leiAdd to cart

Do you speak CS?

Why & How to build a Customer Success in your startup

A guide for CEOs & Customer Relationship Innovators

by Delia Visan

100,00 leiAdd to cart